Trustpilot

4.5/5 (500+ Reviews)

4.5/5 (500+ Reviews)

Turn Customer Complaints into Your Next Big Breakthrough with

AI-Powered Insights

Inboxify is an AI dashboard that analyzes customer emails, detects patterns, and resolves root causes to boost satisfaction and retention.

Get started now

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Schedule Demo

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Inboxify dashboard
Inboxify dashboard
Inboxify dashboard

FEATURE ONE

FEATURE ONE

FEATURE ONE

FEATURE ONE

Defective Products Detection

Analyzes customer emails to identify patterns related to product defects, with alerts for timely intervention

Order #4372 🇳🇱

Mijn polo mist een knoopje, dus ik kan hem niet dichtdoen. Ik wil graag zo snel mogelijk mijn geld terug!

Order #4372 🇳🇱

Mijn polo mist een knoopje, dus ik kan hem niet dichtdoen. Ik wil graag zo snel mogelijk mijn geld terug!

Order #2184 🇫🇷

My polo is missing a button so I can’t close it. I’d like to get a refund asap please!

Product Issue Detected by Inboxify

Order #4372 🇳🇱

Mijn polo mist een knoopje, dus ik kan hem niet dichtdoen. Ik wil graag zo snel mogelijk mijn geld terug!

Order #4372 🇳🇱

Mijn polo mist een knoopje, dus ik kan hem niet dichtdoen. Ik wil graag zo snel mogelijk mijn geld terug!

Order #2184 🇫🇷

My polo is missing a button so I can’t close it. I’d like to get a refund asap please!

Product Issue Detected by Inboxify

25,7%

Share

€12.850

Value

257

Instances

Size is too small

👕

23,4%

Share

€9.800

Value

234

Instances

Shipping is too slow

📦

19,9%

Share

€10.945

Value

199

Instances

Bad Quality

👎🏻

15,0%

Share

€8500

Value

150

Instances

Size is too big

😕

Most Common Complaints

FEATURE TWO

FEATURE TWO

FEATURE TWO

FEATURE TWO

Frequently Asked Questions Analysis

Frequently Asked Questions Analysis

Identifies common customer inquiries and issues to help businesses proactively resolve recurring problems.

Identifies common customer inquiries and issues to help businesses proactively resolve recurring problems.

FEATURE ThREE

FEATURE ThREE

FEATURE ThREE

FEATURE ThREE

Customer Sentiment Analysis

Conducts daily sentiment analysis to provide insights into customer perceptions, helping businesses gauge overall satisfaction

68%

Doing Alright!

Doing alright! Tap to see

the full analysis.

Your customers are


moderately happy

Customer Sentiment

VIEW ALL

Daily Reports by Inboxify

FEATURE FOUR

FEATURE FOUR

FEATURE FOUR

FEATURE FOUR

Daily Push Notifications/Emails

Daily Push Notifications/Emails

Sends daily reports summarizing key customer inquiries, complaint trends, and products needing attention

Sends daily reports summarizing key customer inquiries, complaint trends, and products needing attention

FEATURE FIVE

FEATURE FIVE

FEATURE FIVE

FEATURE FIVE

Efficiency Insights

Detects inefficiencies in customer service processes, providing recommendations for optimizing operations and improving team productivity

Start Optimizing Your Customer Service Today!

Get started now

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Before>>

18%

That’s Concerning!

Your customers are: Unhappy

After>>

85%

That’s Amazing!

Your customers are: Happy

Benefits to Customers

Benefits to Customers

Benefits to Customers

Benefits to Customers

Why Choose Inboxify?

Our AI-driven platform offers significant benefits that enhance your business’s customer service operations

Experience the Benefits Firsthand

Get started now

Get started now

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Improved customer satisfaction and loyalty

Enhanced operational efficiency

Proactive issue resolution

Data-driven decision-making

Customer Testimonials

Customer Testimonials

Customer Testimonials

Customer Testimonials

What Our Customers Are Saying

Join Our Growing List of Happy Customers

  • This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!

    Stephanie Kingsley

    Founder of Stellar

  • This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!

    Stephanie Kingsley

    Founder of Stellar

  • This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!

    Stephanie Kingsley

    Founder of Stellar

  • This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!

    Stephanie Kingsley

    Founder of Stellar

  • This platform transformed how we handle customer feedback. With its AI-driven insights, we identified key pain points and improved our response time by 40%. It’s a game changer for our team!

    Stephanie Kingsley

    Founder of Stellar

OUR PRICING

Simple Pricing for Every Business

Affordable and transparent pricing plans to fit businesses of all sizes.

Monthly

Yearly

Basic Package

€29

/per month

Up to 1,000 tickets per month

AI-Powered Analytics Dashboard

Customer Sentiment Analysis

Defective Products Detection (Limited)

Daily Push Notifications/Emails

Efficiency Insights (Basic)

Get Started with Basic

Ultra Package

€199

/per month

Everything in Premium, plus:

Up to 100,000 tickets per month

Unlimited Defective Products Detection

Full Customer Sentiment Analytics

Customizable Daily Reports

Efficiency Insights (Ultra)

Free quarterly strategy session and a dedicated account manager (Bonus)

Go Ultra

Most popular

Premium Package

€99

/per month

Everything in Basic, plus:

Up to 10,000 tickets per month

Advanced Defective Products Detection

Advanced Customer Sentiment Analysis

Efficiency Insights (Enhanced)

Premium e-mail support

Upgrade to Premium

OUR PRICING

Simple Pricing for Every Business

Affordable and transparent pricing plans to fit businesses of all sizes.

Monthly

Yearly

Basic Package

€29

/per month

Up to 1,000 tickets per month

AI-Powered Analytics Dashboard

Customer Sentiment Analysis

Defective Products Detection (Limited)

Daily Push Notifications/Emails

Efficiency Insights (Basic)

Get Started with Basic

Ultra Package

€199

/per month

Everything in Premium, plus:

Up to 100,000 tickets per month

Unlimited Defective Products Detection

Full Customer Sentiment Analytics

Customizable Daily Reports

Efficiency Insights (Ultra)

Free quarterly strategy session and a dedicated account manager (Bonus)

Go Ultra

Most popular

Premium Package

€99

/per month

Everything in Basic, plus:

Up to 10,000 tickets per month

Advanced Defective Products Detection

Advanced Customer Sentiment Analysis

Efficiency Insights (Enhanced)

Premium e-mail support

Upgrade to Premium

OUR PRICING

Simple Pricing for Every Business

Affordable and transparent pricing plans to fit businesses of all sizes.

Monthly

Yearly

Basic Package

€29

/per month

Up to 1,000 tickets per month

AI-Powered Analytics Dashboard

Customer Sentiment Analysis

Defective Products Detection (Limited)

Daily Push Notifications/Emails

Efficiency Insights (Basic)

Get Started with Basic

Ultra Package

€199

/per month

Everything in Premium, plus:

Up to 100,000 tickets per month

Unlimited Defective Products Detection

Full Customer Sentiment Analytics

Customizable Daily Reports

Efficiency Insights (Ultra)

Free quarterly strategy session and a dedicated account manager (Bonus)

Go Ultra

Most popular

Premium Package

€99

/per month

Everything in Basic, plus:

Up to 10,000 tickets per month

Advanced Defective Products Detection

Advanced Customer Sentiment Analysis

Efficiency Insights (Enhanced)

Premium e-mail support

Upgrade to Premium

OUR PRICING

Simple Pricing for Every Business

Affordable and transparent pricing plans to fit businesses of all sizes.

Monthly

Yearly

Basic Package

€29

/per month

Up to 1,000 tickets per month

AI-Powered Analytics Dashboard

Customer Sentiment Analysis

Defective Products Detection (Limited)

Daily Push Notifications/Emails

Efficiency Insights (Basic)

Get Started with Basic

Ultra Package

€199

/per month

Everything in Premium, plus:

Up to 100,000 tickets per month

Unlimited Defective Products Detection

Full Customer Sentiment Analytics

Customizable Daily Reports

Efficiency Insights (Ultra)

Free quarterly strategy session and a dedicated account manager (Bonus)

Go Ultra

Most popular

Premium Package

€99

/per month

Everything in Basic, plus:

Up to 10,000 tickets per month

Advanced Defective Products Detection

Advanced Customer Sentiment Analysis

Efficiency Insights (Enhanced)

Premium e-mail support

Upgrade to Premium

FAQ

FAQ

FAQ

FAQ

Frequently Asked Questions

How does Inboxify integrate with my Shopify store?

DesignWave is a creative firm focused on the visual appearance of products, brands, and services.

What kind of customer data does Inboxify analyze?

To start a project with a design agency, clearly define your goals and scope, research and select the right agency, have an initial consultation, agree on terms, and maintain regular communication throughout the project.

Is there a trial period?

The design process of a design agency typically involves discovery, ideation, design, review, finalization, and delivery.

How can I reduce the number of refunds due to faulty products?

A typical project for a design agency takes between 4 to 12 weeks, depending on its complexity and scope.

Is Inboxify only available for Shopify?

The cost of design agency services can range from a few thousand to tens of thousands of dollars, depending on the project's complexity and scope.

My team is overwhelmed with repetitive customer inquiries. How can we streamline this?

Yes, at DesignWave can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

My customer service process is inefficient. How can I identify and fix bottlenecks?

Yes, a design agency can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

What happens if I exceed the ticket limit for my plan?

Yes, a design agency can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

How does Inboxify integrate with my Shopify store?

DesignWave is a creative firm focused on the visual appearance of products, brands, and services.

What kind of customer data does Inboxify analyze?

To start a project with a design agency, clearly define your goals and scope, research and select the right agency, have an initial consultation, agree on terms, and maintain regular communication throughout the project.

Is there a trial period?

The design process of a design agency typically involves discovery, ideation, design, review, finalization, and delivery.

How can I reduce the number of refunds due to faulty products?

A typical project for a design agency takes between 4 to 12 weeks, depending on its complexity and scope.

Is Inboxify only available for Shopify?

The cost of design agency services can range from a few thousand to tens of thousands of dollars, depending on the project's complexity and scope.

My team is overwhelmed with repetitive customer inquiries. How can we streamline this?

Yes, at DesignWave can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

My customer service process is inefficient. How can I identify and fix bottlenecks?

Yes, a design agency can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

What happens if I exceed the ticket limit for my plan?

Yes, a design agency can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

How does Inboxify integrate with my Shopify store?

DesignWave is a creative firm focused on the visual appearance of products, brands, and services.

What kind of customer data does Inboxify analyze?

To start a project with a design agency, clearly define your goals and scope, research and select the right agency, have an initial consultation, agree on terms, and maintain regular communication throughout the project.

Is there a trial period?

The design process of a design agency typically involves discovery, ideation, design, review, finalization, and delivery.

How can I reduce the number of refunds due to faulty products?

A typical project for a design agency takes between 4 to 12 weeks, depending on its complexity and scope.

Is Inboxify only available for Shopify?

The cost of design agency services can range from a few thousand to tens of thousands of dollars, depending on the project's complexity and scope.

My team is overwhelmed with repetitive customer inquiries. How can we streamline this?

Yes, at DesignWave can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

My customer service process is inefficient. How can I identify and fix bottlenecks?

Yes, a design agency can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

What happens if I exceed the ticket limit for my plan?

Yes, a design agency can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

How does Inboxify integrate with my Shopify store?

DesignWave is a creative firm focused on the visual appearance of products, brands, and services.

What kind of customer data does Inboxify analyze?

To start a project with a design agency, clearly define your goals and scope, research and select the right agency, have an initial consultation, agree on terms, and maintain regular communication throughout the project.

Is there a trial period?

The design process of a design agency typically involves discovery, ideation, design, review, finalization, and delivery.

How can I reduce the number of refunds due to faulty products?

A typical project for a design agency takes between 4 to 12 weeks, depending on its complexity and scope.

Is Inboxify only available for Shopify?

The cost of design agency services can range from a few thousand to tens of thousands of dollars, depending on the project's complexity and scope.

My team is overwhelmed with repetitive customer inquiries. How can we streamline this?

Yes, at DesignWave can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

My customer service process is inefficient. How can I identify and fix bottlenecks?

Yes, a design agency can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

What happens if I exceed the ticket limit for my plan?

Yes, a design agency can work with existing brand guidelines to ensure consistency and alignment with your established brand identity.

Still Have Questions? Contact Our Support Team

Still Have Questions? Contact Our Support Team

Contacts Us

Contacts Us

Contacts Us

Contacts Us

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Sign up now and start making data-driven decisions for your business

Get started now

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Schedule a Demo

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Schedule a Demo

Inboxify dashboard
Inboxify dashboard